Features
Booking software features that fill your calendar
More bookings, fuller days and a venue that runs itself. Here's what does it, one line at a time.
- 01BookA time, in three taps
- 02PayCard or wallet, up front
- 03RemindEmail and text, on their own
- 04UnlockThe door, from their booking
Booking
Booked in a few taps
The fastest way to book your venue is on a phone, at any hour.
Three taps to book
Pick a time, confirm, pay. Done before the kettle boils.
A calendar that fits you
Set start times, or let customers choose any time they like.
Prices up front
Customers see the price change as they add players.
More than one bay at once
Groups grab the bay next door in a single tap.
Shared spaces
Several groups book spots on one court or room, up to its limit.
Walk-ins book at the door
Scan the poster, book and pay on the spot.
Waivers done before arrival
Your terms agreed at checkout, and players can agree from their own link.
Your brand up front
Your logo and colours on every booking page.
Classes and events
Sell seats in classes, clinics and tournaments, with a waitlist that tells the next person when a seat opens.
Customers kept in the loop
A bell on the booking page shows a card to update, a plan ending or a change you made.
Smart pricing
Fill your quiet hours automatically
Turn slow afternoons and short gaps into bookings, without lifting a finger.
Hot times
Your quietest hours, found and priced to sell by themselves.
Hot deals
The first thing customers see: great times at a better price.
Gap fill
Short gaps sell, and players extend into them in one tap.
Best-fit bays
Every booking lands where it leaves the fewest gaps.
Memberships and payments
Members who keep coming back
Recurring revenue that renews itself, and payments that just arrive.
Memberships
Monthly or yearly plans that renew on their own.
Member perks
Better prices and earlier booking that make joining easy.
Packages and credits
Sell hours up front and watch them come back to play.
Value cards
Customers pay now and get bonus credit to spend later.
Peak and off-peak prices
Charge what each hour is worth, day by day.
Promotions that sell
Codes and offers for launches, leagues and slow weeks.
Add-ons at checkout
Rentals and extras added in one tap.
Paid with Square
Cards and Google Pay, straight to your own Square account.
Email marketing
Bring customers back with email
Every customer and lead in one list, and emails in your brand that fill the calendar. Available as an add-on.
Every contact in one place
Customers and leads together, sorted by tags and lists you can email.
Emails in your brand
Build them from ready sections in your logo and colours, and preview them on a phone.
Writes the first draft
Describe the email, and AI writes it in your voice for you to check.
Sign-up forms for your website
Newsletter and waitlist forms that add people straight to your list.
Sent from your own address
Campaigns go out from your business's own email.
See what it brought in
Opens, clicks and the bookings each campaign led to.
Open 24/7
Take bookings while you sleep
Revenue around the clock, with nobody behind the desk.
Door access
Customers tap Unlock in their booking when their time starts.
Bays that start themselves (add-on)
Connect your simulators or lights, and they switch on for each booking.
Reminders that land
Email and text reminders, sent at the right moment.
Guests get in too
Friends get their own link to the door.
Alerts where you want them
New bookings, new members and anything that needs you, pushed to your phone.
Customers help themselves
They move or cancel their own bookings from their phone.
Your phone
Run every location from your phone
Everything you'd do at the desk, from wherever you are.
Made for one hand
Every screen works on a phone first.
Move, extend, refund
Two taps, and the customer is told for you.
Every customer in one place
Bookings, payments and memberships together.
Payment links
Book by phone, text a link, get paid.
Open the door from anywhere
Let someone in without driving over.
Your day at a glance
Every bay in one calendar, by day or week. Swipe between days.
Regulars on repeat (add-on)
Book a regular's weekly slot in one go, billed once a month.
A guide for every screen
Step-by-step help for you and your staff, right inside the app.
Multi-location
One location or many
Grow to more venues without growing the admin.
Head office in control
Set the standards once; every location follows.
Memberships everywhere
One membership that works at every location.
Monthly reports
Each location's results, emailed to you.
Payments your way
One account for the brand, or one per location.
The right view for everyone
Owners, managers and staff each see what they need.
See which ads work
Connect your Google and Meta ads and see which bring bookings.
Emails head office signs off (add-on)
Locations send their own campaigns, with head office's templates and sign-off.
And more
Everything else that comes with HiO
- Loyalty program (add-on)
- Ask HiO, the assistant
- Add to calendar
- Customers extend and change their own bookings
- Public holiday pricing
- Refer a friend
- Rentals never double-booked
- Refunds separate from cancellations
- Late-cancel and no-show fees
- Reports and accounting exports
- Hidden settings for each location
- Members renew early in one tap
- Damage charges with photos
- Help with card disputes
- Customer tags and filters
Book a demo
See every feature working for your venue.
Book a demo and we'll set HiO up to look like your venue, then show you how it fills your calendar.